Reaching your customers via our SMS gateway is an easy way to make a personal connection. With an ever increasing reliance on reaching customers via social channels, text messaging cuts through the noise and delivers your message direct to your customers device.
We’ve made reaching your customers via SMS marketing easy.
Your data is in safe hands with us. We do not share any of your personal data nor the data you upload on to our platform.
We will only use your data for the smooth running of your account and your own reporting.
All data on our platform is 128bit encrypted, providing the highest level of security.
Below is a basic guide as to what we charge, however we offer a price guarantee promise, which means whether you are sending 1,000 or 100,000 messages we'll find the best solution and package to suit your needs.
All our SMS customers have full use of our industry leading features to help enhance your campaigns.
The cost varies depending on how many SMS you buy, or consume within a month. We also offer a price match policy, so please get in touch for a more detailed quote.
Yes, we offer an number of options to buy credits online. Please contact your account manager to discuss your options.
Yes although you can purchase as little as 100 credits at a time
An SMS gateway is the way in which you can send or receive SMS messages using your computer, Our SMS gateway connections use direct country connections, We will not use grey routes.
No, the only commitment you have with SMS is the number of credits you purchase to go on your account. Some inbound services will have a minimum commitment term however this is usually billed up front.
You can send messages to pretty much any network/ country however the cost is different for all countries.
We do not currently support sending to the USA
No, your credits stay on your account for as long as it takes you to use them. If credits are on your account and remain unused for over a year, the value of your credits may go down if we’ve had a price increase. If your credits are on your account unused for over 2 years we reserve the right to close your account and remove unused credits.
A message can be as long as you need it to be, up to 7 concatenated message, however to keep cost to 1 credit per recipient you will need to keep the character count to 160 characters.
There are a few reasons for this.
1) You have used more than 160 characters, please bear in mind we will automatically add an opt out for all marketing communications.
2) You have a mix of uk and international numbers in your contacts
3) You are using some of our tracking services or attachment features within your messages
Yes, we have over 15 years experience with SMS marketing and although our solution is self managed we are always here to help.
There are a number of reasons for this
1)Incorrect number format
2)Handset is switched off
3) Number is out of service
4) Localised cell issues
Power2 can not be responsible for any of these possible reasons for failure.
Due to local restrictions in some countries, your sender ID cannot always be set as your company name or number etc. Sender IDs can be overwritten to long codes, short codes, or generic alpha IDs, depending on the destination, this is out of our control.